Disclaimer: All folks who work the drive thru window may not be the dumbest people on the face of the earth, however, the dumbest ones I ever met work the drive thru window at the bank.
Yesterday, I was reading one of my favorite blogs, and I was reminded of a few dumb bank worker experiences that I have had.
My current bank (actually a credit union) has absolutely the worst customer service anywhere. If no one is in line in front of me, I can count on taking at least 5 minutes for the simplest transaction. For me to just deposit a check, it takes at least that long. If I want to take money out?
Other banks have opened branches, gotten government bailout money, wasted it, and merged with other banks in less time. I need to provide 2 forms of ID, a note from all my grandparents, and my third grade report card, along with a urine sample and a complete and detailed explanation of how I plan to spend my money, if they decide to give it to me. After providing all that documentation, the teller usually goes to lunch, and I have to go through the process all over again, or wait until the original teller returns from lunch in 3 days.
Ok, maybe I've exaggerated slightly, but seriously, it has taken as long as 15 minutes to deposit a simple paycheck and get a few dollars back as the teller checks, then rechecks, then runs a report.
But, the single dumbest drive thru teller I ever encountered ever was a few years ago.
Sadly, this stoy is 100% true.
I had 4 (four) $50 bills, cash total $200. Here's where it gets tricky. I told the teller I wanted to deposit $180.
She then told me that my balance was under $20, so I couldn't get $20 back until the deposit (of $200 in cash) cleared.
I patiently explained to her that it was cash. She told me it was bank policy.
Now, I have entered the realm of "Difficult Customer." I could see it on her face. I could see it in her dull eyes, reflecting her barely functioning brain.
I demanded that she go to ask someone else. She was pretty annoyed. She slammed the counter. I wasn't driving off, though.
Finally, I demanded to see the branch manager. She was pretty angry as the incredibly stupid seem to always be. She walked away in a huff. A few minutes later, she returned, and, as she let me know, as a courtesy, she agreed to give me my $20.